NHS New Medicine Service
Once a new medicine is prescribed by a doctor, it is difficult for patients to become accustomed to taking that medicine for a number of reasons. These include unexpected side effects, a lack of knowledge about the medicine and how it works, and the lack of availability of appointments at the GP surgery. In fact, worldwide research has shown that 30 - 50% of people who are prescribed a new medicine for a long term condition, take the medicine incorrectly or not at all.
The New Medicine Service is an invaluable way of looking after these patients' needs and ensuring that they settle correctly on their new medicine. It is a free NHS service, and it ensures that the patient can have all of their concerns addressed at different points after the first prescription. Direct referrals can also be made to the GP in some cases where patients are having significant problems. At present, this service is only provided for certain medicines and conditions. The pharmacist carries out an initial consultation to tell the patient more about their medicine and how to use it. The patient is then asked to return for an intervention appointment a week later, and a follow up appointment two weeks after the intervention appointment, during which the patient's progress is monitored and any issues can be discussed. Appointments are better conducted in person, but they can be conducted over the phone if necessary. Please click on the link below to make an appointment about a new medicine, and to have it dispensed at Shantys Pharmacy: http://www.shantyspharmacy.co.uk/booking.aspx